Quality is the
Foundation
of Everything We Do
We know that a single counterfeit component can cost our customers far more than the price of the part -- it can halt production, damage equipment, and harm reputations. That is why we take supply chain integrity seriously.
Quality Control Process
Every component passes through a rigorous multi-stage verification process before it reaches your hands.
Authorized Sourcing Only
All components are procured exclusively through authorized distributors, franchise holders, or directly from original manufacturers.
- No grey markets or open-market brokers
- No unverified channels
- Supplier authorization verified with manufacturer
Incoming Inspection
Every shipment received at our warehouse undergoes a standard incoming inspection before being accepted into inventory.
- Visual verification of package & labeling
- Date codes and lot number cross-check
- Lead quality and body condition inspection
- Random sampling for functional verification
Components that fail inspection are quarantined and returned to the supplier immediately.
Traceability
We maintain comprehensive traceability records for all major shipments, providing full transparency throughout the supply chain.
- Authorized distributor name on record
- Purchase order number documentation
- Manufacturing source records
Documentation is available to customers upon request.
Warranty Coverage
Warranty Period
All components supplied by NexCir are covered by a 1-year warranty from the date of delivery. This warranty covers components confirmed to be:
- Non-functional components
- Mis-marked components
- Components not meeting published specifications
Warranty Does NOT Cover
- Damage caused by improper storage, assembly, or handling by the customer
- Components with altered or damaged markings
- Components that have been soldered or modified
- Products used outside their specified ratings or environment
Return Policy
We make the return process straightforward. Here's everything you need to know.
Return Process
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Contact us at info@nexcir.com with your order number and a description of the issue.
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Our team will review and respond within 2 business days.
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If a return is approved, we will provide an RMA number and shipping instructions.
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Replacement or refund will be processed within 5 business days after the returned component is received and verified.
Returns must be initiated within 14 days of delivery. Components must be returned in original, unaltered condition with all original packaging and documentation.
Return Requirements
- Original, unaltered condition
- All original packaging included
- All original documentation included
Minimum Order Quantity (MOQ)
Our standard MOQ follows the manufacturer's reel/package quantity. For most components, this means ordering in multiples of the original factory packaging.
We are happy to discuss split orders -- contact us for specific part requirements.
Discuss Your RequirementsStandard MOQ
Follows manufacturer's reel or package quantity -- original factory packaging multiples.
Split Orders
We're open to discussing split orders for specific part requirements. Just reach out.
Ready to Work With a Partner You Can Trust?
Our team is ready to help you source authentic components with confidence. Reach out today and let's discuss your requirements.
Contact Our Team